How I Work with You
These are the simple rules I play by so that we can both be happy chaps at the end of the copywriting process.
Technically, this is legal nitty-gritty, but I'm a copywriter, so it's all plain English for your convenience – this is a "legalese"-free zone.
The first step is pretty easy: you call me, or contact me via one of the myriad of contact options available. (You’re welcome to use carrier pigeon, but if you do, I cannot guarantee that your message will actually reach me.) If you provide me with heaps of information from the get-go, I will probably be able to quote you straight up. Otherwise, it will be time to chat in detail.
We'll have a little chat about the scope of the job you want done, and your preferred timeframe. I charge per job, rather than per hour, so I’ll ask you for some specific details (“we need you to write some information for us” is not detailed enough). That way I will know exactly what you need.
If you want to make this part of the process faster, give me precise details upfront. For instance, if you want SEO copy, think about exactly how many pages you want on your website and which pages they will be. If it's proofreading, let me know the number of words you want me to proofread, or if you're after some hard copy advertising, inform me of the size of the flyer, magazine ad, or brochure you're looking for.
Based on our discussion, I will send you a quote outlining the scope of the work to be carried out, and the cost. This quote will be valid for one month after the date of issue. It will also include a note of my earliest possible starting date for your project (I'm often booked out 3+ weeks in advance).
If you're looking for urgent work, please note that this will incure a 30% surcharge due to the fact that other projects will be rescheduled, or I'll be working nights and/or weekends in order to meet your urgent deadline.
Over to You
The ball will now be in your court. But don't worry – what comes next is simplicity itself. All you have to do is agree to the quote (by either signing it and sending it back to me, or saying “I agree” in an email), and pay 50% upfront. This is non-negotiable, and work will not begin until I receive your 50% payment. If the project value is under $600, I will invoice for 100% upfront.
The preferred payment option for Australian clients is bank transfer. Account details will be issued on your invoice. For international clients, PayPal is the preferred payment method.
Once I receive your 50% upfront payment (and the projected start date has been reached), I will get started on your copywriting or proofreading project.
If it's copywriting, step one in the process will probably involve sending you questionnaire forms to fill in, so I can get to know your business inside and out. If forms really aren’t your thing, then we can chat via Zoom (a free video conferencing service that will let me record our conversation) or over the phone.
Face-to-face meetings are not included in the quote, as they require extra time and travel. If you would like to have one or more face-to-face meetings, these will be billed at an hourly rate.
You may terminate the job at any time. If you cancel the project before work has commenced, you will forfeit 50% of your deposit. If you terminate the project after work has commenced, you will forfeit your deposit, and I will invoice for any time spent and work completed to date that exceeds payments already made. Any additional payments above the forfeited deposit will be due 10 days after the invoice is issued.
Draft Numero Uno
For a small job, I’ll write and send you the full first draft. You can look over it and let me know any alterations or amendments you want made. For a bigger job (such as a massive website), I’ll write a couple of pages and send them to you to make sure we’re on the same page when it comes to style and voice. Once we agree that we are indeed on the same page, I’ll write the rest of the first draft and send it to you for your consideration.
Revision Time and Conditions
All my packages include two complementary rounds of revisions to your copy. That way, we can work together to ensure you get the written content you want. Most of my clients only tend to require one round of revisions, but there’s a second one included in case you want to make any final tweaks.
I will send your final invoice 10 days after I send the first draft, or with the final draft – whichever comes first.
If you don’t get back to me within 10 days after I send you the first or second draft, I will presume that you do not require any amendments, and will send you notice to say that I have closed your project. If 10 days isn’t enough time, let me know. I’m happy to extend the time you need, but only if you contact me within that 10 day period.
If you require more than 2 sets of revisions, these will be charged at my hourly rate.
Other Legal Nitty-Gritty
All the materials you provide me with are assumed to be both legal and accurate, and it is your responsibility to ensure that all the facts in your finished copy are correct. I take no responsibility for the copy or how you use it once you have approved the final draft, and relinquish all responsibility for legal repercussions that may be incurred as a result of the publication and/or distribution of the copy. Because of the somewhat fickle and ever-changing nature of SEO, I cannot guarantee that your website will enjoy any particular search engine ranking.
Copyright for all writing remains with me until final payment is made. Until this time, you are prohibited from publishing, reproducing, altering or distributing any written material produced by me.
If your invoice becomes overdue, I will send you an email reminder. If your invoice is not paid within 10 days after your receive this email, you will be liable to pay a 25% surcharge late payment fee. These terms will be outlined in the late invoice email.
Once I’ve made any amendments you require to the second draft, I will send you the completed copy, and, if it's been less than 10 days since I sent the first draft, I will also send you an invoice for the remaining 50% payment at this time. Invoices are payable within 10 days. Remember, until I receive payment in full, I retain copyright for any and all writing I have done for you. Copyright will pass automatically to you when I receive full payment.
And They Lived Happily Ever After
At the end of this process, we should both be happy chaps. Because I only do work I can be proud of, I reserve the right to share the work I do for you in my Portfolio.
Let's Do It
Now you know the rules, it's time to get started. Choose a copywriting package to suit you, or drop me a line via the contact form on this page.